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PRIVACY

Your information,explained plainly.

This policy explains what WE HOST U collects when you use the website, create an account, send an event brief or contact us, and how that information is handled.

Last updated 30 September 2026

01

Information we collect

We collect information you choose to provide, such as your name, email address, phone number, location, event date, guest count, budget range, service preferences, invitation responses and messages.

When an electronic acknowledgement is required, we record the typed signature name, document version, acceptance time and limited technical audit information. Partner applications may also include business details, portfolio links and onboarding records.

If you create an account or sign in, we process account and session information needed to keep you authenticated. Our hosting and security systems may also record technical information such as IP address, browser type, device details, pages requested and timestamps.

02

How we use information

We use information to operate the website and accounts, respond to enquiries, prepare or route event briefs, support planning, improve reliability, prevent misuse and meet legal obligations.

  • To provide the features and support you request.
  • To communicate about an enquiry, account or event brief.
  • To connect you with a venue or service provider when you ask us to do so.
  • To save invitations, record guest responses and show them to the invitation owner.
  • To protect the website, users and partners from fraud or abuse.

03

When information is shared

We may share relevant brief details with venues or service providers when you ask us to help with a search, quote or booking. We may also use hosting, authentication, communication and security providers that process information on our behalf.

We may disclose information when required by law, to protect rights or safety, or as part of a business transaction. WE HOST U does not sell personal information.

04

Retention and security

We keep information only for as long as it is needed for the purpose collected, for account and event support, or to meet legal and record-keeping requirements.

We use reasonable technical and organisational safeguards. No online service can guarantee absolute security, so please avoid sending sensitive information that is not needed for your event enquiry.

05

Your choices

You may ask to access, correct or delete personal information, subject to applicable law and records we must retain. You can also sign out to end the current browser session.

Use the contact page for a privacy request. We may need to verify your identity before acting on it.

06

Children and policy changes

The website is not directed to children. If you believe a child has provided personal information without appropriate permission, contact us.

We may update this policy when the website or legal requirements change. The date at the top shows the latest revision.

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